To better meet customer needs, Folks Collective engages Butterfly digital ordering Android eMenu tablet solution to stay ahead and better differentiate itself in the market.
Folks Collective
CHALLENGES
Customer expectations have risen over the years as most increasingly value speed, efficiency and visual appeal. Thus, traditional menus and ordering systems are increasingly turning obsolete as they seldom provide vivid food images and does not allow for interactive and efficient communication, especially during the ordering process. This limits customer experience and productivity as orders continue to be manually taken, increasing waiting time given a heavy reliance on manpower.
AT A GLANCE
SOLUTION
By adopting our Android Emenu and ordering system, this effectively addresses customer’s desire for vivid and attractive food images, enticing customers to order more. This also provides businesses with an opportunity to upsell while having the ability to update menus instantly, such as with “sold out” notices whenever items are sold out. Furthermore, our digital ordering system also eliminates costly human errors while ensuring a speedy ordering process that best meet the needs of today’s customers. In addition, our Android ordering system also reduces manpower needs, allowing employees to be re-deployed to more critical areas while providing a better service experience for all customers.