Striving for Excellence Since 2011 The story of Butterfly begun a long time ago since 2011, where we envisioned ourselves to be an innovative service provider revolutionizing the F&B and hospitality industry. It all begun as we witnessed first-hand how inefficiencies in the dining experience could heavily impact and discount customer experience. On this note,…
It is said that “The psychology of queuing is more important than the duration of the wait itself”, based on a market research, customers are only willing to wait up to 14 minutes before being served. This is an extremely short time, considering that queuing, ordering and service time would all need to be accounted…
In the last decade, digitization in the food industry has increasingly become commonplace as customers become attuned to technology and online ordering. Not only is automation and digitization faster, it is also more convenient and attractive, especially for customers when browsing and ordering. Thus, to remain competitive, it is important for restaurants to embrace technology…
